Commitment to Privacy

The following discloses our information gathering and dissemination practices for this website. Browsing our site does not require you to give us any information at all. Only when you request something will you be asked for things such as your name or email address. For instance, if you want to make a special order request or ask us a question before you purchase a product we will need your email or phone number to respond. If you want to make a comment about the site you are not required to but encouraged to leave your email so we can address your concerns first hand.

If you place an order on line or over the phone we will gather the following information, all of this information is required to process your order and ensure that we will contact you if there is any problem.

Name 

Valid Phone Number 

Billing & Shipping Address 

Credit Card or Checking Information

Email Address

None of your contact information gathered from the order form or any other area of our site will ever be sold or given to 3rd parties. It will be kept in our database for the sole purpose of simplifying future orders.

This site contains links to other sites. We are not responsible for the privacy practices or the content of any such web sites other than this one that you are on currently.

Information Collection and Use:

TracieAudette.com is committed to providing a safe secure shopping experience.  The information we gather on our Web site is used to process your order efficiently and effectively,    and to determine the products and services that will be of most value to you.  For orders, we need to know your name, e-mail address, mailing address, and credit card number and expiration date.  This allows us to process and fill your order and to notify you of your order status.  TracieAudette.com does not maintain individual credit card information on its Internet Server.

TIP

In the future, when you evaluate a company's website, check to see what their privacy policy is...or if they even have one! It's one small indicator of the integrity of a company. And for your safety, only place credit card orders on sites that use secure servers to process the transaction.

RETURN POLICY

Your satisfaction is guaranteed on all product purchases If you are not completely satisfied with your purchase, you may return most products (excluding tonnage items) within 14 days of purchase for a refund.  Products must be returned in their original packaging, original invoice and in undamaged condition.

You are responsible for the cost of shipping back any returned products.  For your protection, we recommend you insure your returns.  TracieAudette.com is not responsible for any lost shipments.

 We will apply credit to your credit card following receipt of the returned items.  You will be refunded the total amount of the returned items, less shipping and handling from the original shipment.